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Privacy Policy

  1. General Terms
    1. SIA “DiamondTS” – Diamond Connected (hereinafter referred to as the “Company”), unified registration number 40103283820, undertakes to respect the rights of the data subject (hereinafter referred to as the “Client”) to the lawful processing and protection of personal data. The Company commits to comply with the requirements of the applicable laws regarding the processing of personal data and to collect, store, and retain only the necessary personal data required for providing specific services. In order to ensure the most accurate processing of personal data, the Service Provider undertakes to provide clear instructions on how to enter one’s data correctly.
  2. Purposes of the Privacy Policy
    1. The purpose of this Privacy Policy is to provide the Company’s clients with the information required by the laws on how the Company acquires, processes, and stores Clients’ personal data.
  3. Legal Basis for Data Processing
    1. The legal basis for the processing of personal data is the Client’s consent to provide their personal data and to use the services provided by the Company, as well as the Company’s legitimate interests.
    2. By agreeing to the Company’s Privacy Policy, the Client authorizes the Company to contact the Client using the contact information provided on the Company’s website for successful service delivery.
  4. Provided Personal Data
    1. The Company has the right to request the Client to provide and subsequently store:
      1. the necessary personal data for successful registration on the company’s website www.dcd.lv;
      2. the necessary data for successful delivery of shipments;
      3. the necessary data for invoice preparation and issuance;
      4. the necessary data regarding the visit to the Company’s website and other resources used;
      5. the necessary data concerning transactions between the Company and the Client;
      6. the necessary data for the Company’s legitimate business partners;
      7. the necessary data for successful communication between the Company and the Client;
      8. the data provided by the Client unrelated to the Company’s services and informational materials.
  5. Cookies
    1. In order to provide high-level customer service and a user-friendly experience on the website, the Company is entitled to collect and store data about its website users using cookies.
  6. Data Protection
    1. Personal data is processed and stored in compliance with data confidentiality and security requirements, implementing appropriate technical and organizational measures for processing and storage.
    2. The Company continuously improves and develops its operations, and as a result, the privacy policy may be periodically revised and updated.
    3. Personal data within the Diamond Connected group is processed and stored in accordance with the criteria and other legal acts on privacy and data processing laid down in the European Parliament and Council Regulation No. 2016/679 on the protection of individuals concerning the processing of personal data and the free movement of such data (April 27, 2016).
  7. Purpose of Data Processing:
    1. The Client authorizes the Company to use the provided personal data for the following purposes:
    2. Informing the Client about the Company’s services and updates;
    3. Improving and developing the Company’s website user experience;
    4. Communicating regarding changes in the status of the Client’s shipments, including delivery of shipments;
    5. Communicating regarding requests for service offers;
    6. Informing the Client about the Company’s current advertisements, promotions, or other informational materials and information.
  8. Data Protection
    1. The Company’s privacy policy guarantees the security of client data, and the Company will not disclose the Client’s data to third parties without the Client’s consent. The exception to this point is the fulfillment of contractual obligations between the Client and the Company or other reasonable commercial operations that require third parties to maintain the confidentiality and data security of the Client in accordance with the regulatory requirements.
  9. Accuracy of Provided Data
    1. The Company undertakes to ensure the accuracy of personal data and relies on clients, their business partners, and other third parties to ensure the accuracy of the provided personal data.
    2. The Company’s website www.dcd.lv may contain links to the websites of its business partners. The Company’s business partners have their own terms of use and privacy policies. The Company is not responsible for the data protection practices of third parties.
  10. Data Accessibility
    1. In accordance with the law, the Company is obligated to disclose the Client’s personal data and relevant information to law enforcement authorities upon receipt of a proper request.
    2. The Company is entitled to provide the Client’s personal data to a certified third-party debt recovery service provider in case of non-compliance with financial obligations, for the purpose of recovering lost funds.
  11. Rights to Access, Correct, and Delete Data
    1. If necessary, the Client has the right to request the addition, correction, or deletion of personal data stored in the Company’s database, provided that such data no longer serve the legitimate interests of the Company and the realization of the contractual relationship between the Client and the Company.
  12. Policy Changes
    1. The Company is entitled to add and modify the provisions of the privacy policy at its discretion by publishing the new version on the website.